Delivery Information

We believe that sex shouldn’t cost the earth, so we’re striving to not only run a carbon neutral business, but a ‘carbon negative’ business. Part of this effort involves offsetting the carbon released from the shipping of every beautiful package that leaves our door by planting a tree for every single order. Click here to find out more about our environmental promises.

UNITED KINGDOM

Within our home of the UK, we offer FREE and Discreet 72hr Tracked Shipping on all orders over £60!

We also offer FREE 48hr shipping on all orders over £120. For all other accessories and lubricants an Economy Shipping option is available for as little as £3.95.

All toys and accessories are dispatched in plain packaging so you can be assured of privacy on delivery.

Where applicable tracking information will be emailed to you when your package leaves The Natural Love Company HQ.

EUROPE

We offer FREE Discreet EXPRESS SHIPPING by Courier on all orders over €100, as well as Free Economy Shipping on all orders of €75.

An Economy delivery option is also available on all orders under €75 for as little as €5.00.

All toys and accessories are dispatched in plain packaging so you can be assured of privacy on delivery. To further protect your privacy, where details are required for customs paperwork, we will never use the term “sex toy”, we will instead use terms such as “health massager” or “silicone toy”.

EU customers can expect delivery within 2-10 business days, depending on your country and delivery service selected. Where applicable tracking information will be emailed to you when your package leaves The Natural Love Company HQ.

UNITED STATES + CANADA

We offer FREE Tracked and Discreet Shipping on all orders over $120! Orders that total less than $120 cost just $9.95 for the same trackable service.

All toys and accessories are dispatched in plain packaging so you can be assured of privacy on delivery. To further protect your privacy, where details are required for customs paperwork, we will never use the term “sex toy”, we will instead use terms such as “health massager” or “silicone toy”. Where required, all taxes and duties are pre-paid by us.

North American customers can expect delivery within 3-7 business days. Tracking information will be emailed to you when your package leaves The Natural Love Company HQ, normally within 24 hours of placing your order.