Delivery Information

We believe that sex shouldn’t cost the earth, so we’re striving to not only run a carbon neutral business, but a ‘carbon negative’ business. Part of this effort involves offsetting the carbon released from the shipping of every beautiful package that leaves our door by planting a tree for every single order. Click here to find out more about our environmental promises.


FREE and Discreet 48hr Tracked delivery is available for all orders over £65. This option is also available for £3.95.

We also provide FREE and Discreet 24hr Tracked delivery on all orders over £120. This option is available at checkout for as little as £4.95.

For all other accessories and lubricants an Economy delivery option (Royal Mail 2nd Class) is available for as little as £1.95.

All toys and accessories are dispatched in 100% recyclable, plain packaging from our UK base so you can be assured of privacy on delivery.

Where applicable tracking information will be emailed to you when your package leaves The Natural Love Company HQ, normally this occurs within 1 working day of your order being placed.

Looking for returns information? Please see our customer friendly free UK returns policy here.