Delivery Information

We believe that sex shouldn’t cost the earth, so we’re striving to not only run a carbon neutral business, but a ‘carbon negative’ business. Part of this effort involves offsetting the carbon released from the shipping of every beautiful package that leaves our door by planting a tree for every single order. Click here to find out more about our environmental promises.

UNITED KINGDOM

All our delivery options include discreet packaging, are 100% plastic-free and are dispatched from our home in Cornwall, UK.

Available Services

Priority Tracked: Our premium next working day service, free with all orders over £100, provided by FedEx—order by noon for guaranteed delivery on the next working day.

Express Tracked: We also provide an express 2-3 day trackable service from Royal Mail, free with all orders over £50.

Free Economy: An economy 3-5 working day service is free with all orders under £50. This service is not trackable and not available with any toy purchases.

More Information

Northern Ireland & Scottish Highlands: For all services please allow 1 additional working day. Additional fees may apply and will be displayed at checkout.

Tracking: On the day of dispatch we will send an email with your tracking information. This normally occurs within 1 business day of your order being placed.

You can track your order at any time here.

Timescales: Kindly note that all delivery timescales are best estimates provided by the couriers and are achieved in over 95% of deliveries. On occasion, deliveries may take longer due to unavoidable delays such as adverse weather, road closures or industrial action. In all instances, we will do our utmost to ensure your package is delivered promptly and we will update you with any request we receive for further information. Thank you for your kind understanding.

Looking for returns information? Please see our customer-friendly free UK returns policy here.

Question about backorders? See our backorder policy here.

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