We do our very best to ensure the items you’d like to order are in stock and ready for immediate dispatch, naturally though sometimes demand outstrips our supply.
Whenever an item is out of stock and we’re expecting new stock within 4 weeks, or less, we’ll give you the option to purchase a ‘backorder’. Our stock is clearly visible on every product as well as in your cart and checkout experience, whenever an item is available for backorder we’ll list it as ‘Dispatched in X weeks’. The number of weeks is an estimate, typically 1-2 weeks and never more than 4 weeks.
This policy enables you to maximise your shopping experience with us because you can combine any ‘backorder’ item with in stock items to build bundles, purchase hampers and take advantage of other multi-item offers.
Please see a list of common scenarios below. If you have any further questions, please contact us here.