At The Natural Love Company, we believe paying for pleasure should be simple, stress-free, and transparent. Whether you’re checking out, applying a discount, or gifting someone special, we’ve made sure our payment options are safe, flexible, and eco-friendly.

Can I pay in my local currency?

Yes! You can shop confidently in your local currency. We currently support:

• British Pound (GBP)
• US Dollar (USD)
• Euro (EUR)
• Australian Dollar (AUD)
• Canadian Dollar (CAD)

You can update your country and currency in the footer of our website at any time.

What payment methods do you accept?

We accept all major debit and credit cards worldwide, processed securely through Stripe or PayPal.

We also offer Klarna in selected countries for customers who want more payment flexibility (see below).

What is Klarna?

Klarna is a flexible payment option that allows you to:
• Postpone payment by 30 days, or
• Split your cart total into 3 equal monthly instalments

And yes—there are zero fees for you.

Klarna Global Disclaimer

Klarna’s Pay in 3 instalments and Pay in 30 days credit agreements are not regulated everywhere and may not be available in all regions. Use of these services, and any missed payments, may affect your ability to obtain credit from Klarna and other lenders. Must be 18+, subject to status. Terms and conditions apply.

To learn more, please visit Klarna directly:

• Klarna UK
• Klarna US

Does Klarna work in my country?

We currently accept Klarna in the following countries:

United Kingdom, United States, Austria, Belgium, Denmark, France, Finland, Germany, Ireland, Italy, Netherlands, Norway, Portugal, Poland, Sweden, Spain, Switzerland.

Coming soon: Canada, Australia, New Zealand.

Surely it costs something?

Klarna does charge us a small fee as the retailer, but we absorb this entirely. You’ll never pay extra to use Klarna.

Who handles the payments?

When you select Klarna at checkout, you’ll be directed to Klarna’s secure system to complete your transaction. Klarna manages your payments directly, and later transfers the funds to us. All you need to know is your order is confirmed and your payments are safe.

How do I enter a discount code?

If you’ve got a code (lucky you!), here’s how to apply it:

1. Go to your shopping Bag and click Checkout.
2. Scroll to the bottom of the page where you’ll see the box marked Coupon Code.
3. Enter your code and click apply.

Your discount will be reflected in your order total instantly.

Can I buy a gift card?

Yes! We offer instant digital gift cards that can be purchased directly from our website. They’re perfect for last-minute gifts or when you’d rather let someone choose their own pleasure.

Gift cards can also be scheduled up to 365 days in advance, so you can buy ahead of time and we’ll deliver it on the exact date you choose.

Eco-friendly and fuss-free, our gift cards are delivered by email—no plastic, no waste.